Website Hosting
Managed hosting for websites operating within Astro’s supported environment.
Website Maintenance & Support
Your Website Should Be Managed—Not Forgotten.
Astro Web Pros provides ongoing website care for small-business owners who want a professional company to help manage hosting, supported technical essentials, routine updates and website questions.
Real human supportScope-based updatesClear service scope
Website Management
Hosted. Supported. Professionally managed.
✓
Website PlatformManaged environment
Managed ⌁
Technical EssentialsCore supported setup
Supported ✎
Routine UpdatesAccording to service arrangement
Available ?
Human SupportSomeone familiar with the website
Available Why Maintenance Matters
Launching the Website Is Not the End of Managing It.
Business information changes. Services evolve. Images, promotions and staff details need updates. Platforms and technical requirements also change over time. Without a clear support relationship, small website issues can remain unresolved until they become customer-facing problems.
Maintenance gives the owner a defined path for website help while keeping expectations tied to the actual service arrangement.
What Maintenance Can Include
Ongoing Care Built Around the Website and Agreement.
Exact inclusions depend on the platform, current condition and approved maintenance scope.
Technical Essentials
SSL and related core infrastructure where supported by the website arrangement.
Routine Updates
Normal content and website changes according to the agreed level of service.
Website Assistance
A professional contact for questions and supported website needs.
Common Update Requests
- Business hours and contact information
- Service descriptions and calls-to-action
- Team, project or gallery content
- Promotional messaging and announcements
- Images and approved page copy
Updates & Content Changes
Keep Customer-Facing Information Current.
Routine changes help the website continue to represent the business accurately. The number, size and frequency of updates must match the maintenance arrangement; “unlimited edits” are not assumed.
New pages, major redesign work, advanced integrations and substantial content projects may
require separate scoping.
Performance & Technical Monitoring
Pay Attention to the Systems That Support the Experience.
Function Checks
Review supported forms, links or important customer paths when a problem is reported or included in scope.
Content & Asset Care
Keep additions intentional so oversized media and unnecessary changes do not erode the experience.
Platform Awareness
Manage supported platform needs and identify issues that require a third-party provider or separate project.
Security & Reliability Responsibilities
Clear Responsibilities Are Part of Reliable Support.
Astro can manage supported technical essentials within the agreed environment. The owner remains responsible for accurate business content, lawful materials, account access and third-party services outside Astro’s control.
No absolute uptime, backup, malware-removal or emergency-response guarantee is implied. Those responsibilities must be documented if they are part of a specific agreement.
A support plan should clarify:
- Which platform and hosting are covered
- What updates are included
- How requests are submitted
- Which third-party tools are outside scope
- What requires separate authorization
Ongoing Support
Work With Someone Who Already Understands the Website.
For Astro-built websites, ongoing service maintains continuity between the original design, platform and future updates. That context helps prevent disconnected changes that weaken the layout or customer path.
Support expectations—including communication channels, turnaround and project boundaries—must follow the selected plan or separate agreement. Exact response times are not promised on this page.
Ask about support for your website →Who Maintenance Is For
Built for Owners Who Want the Website Handled Professionally.
Busy Business Owners
Owners who need to stay focused on customers, operations and growth instead of site administration.
Teams Without a Webmaster
Small companies that need a reliable website contact without hiring internally.
Astro Website Clients
Businesses using Astro’s ongoing website service after an approved build.
Maintenance Process
Define the Website, Scope and Support Path.
Review the Website
Confirm platform, ownership, condition, access and existing third-party tools.
Define Responsibilities
Document covered services, exclusions and how normal requests will be handled.
Establish the Workflow
Create a clear path for approved content, update and support requests.
Maintain & Reassess
Handle supported work and identify when a request requires a separate project.
Relationship to Astro Website Plans
Ongoing Service Is Already Part of the Approved Website Model.
The current Essential Website is listed at $999 plus $79/month, and the Growth Website at $1,499 plus $99/month. Those monthly fees support hosting, technical essentials, website support and routine updates according to the website arrangement.
Standalone maintenance is different.
A website Astro did not build may use a platform, hosting setup or integrations that require review before support can be offered. No standalone maintenance price is currently published.
Review approved website plans →Website Maintenance FAQ
Set Clear Expectations Before Support Begins.
Do your website plans include ongoing support?
Yes. The approved Astro website packages include an ongoing monthly website service. The
exact support and update arrangement should be confirmed with the selected package and
project agreement.
Do you offer unlimited website edits?
No unlimited-edit promise is made. Routine changes may be included according to the
service arrangement; larger updates, new pages or redesign work may require separate
scope.
Can you maintain a website you did not build?
Possibly. Astro must first review the platform, hosting, access, current condition and
third-party dependencies before confirming whether it can be supported.
Do you guarantee uptime, backups or emergency response?
No such guarantee is published here. Any monitoring, backup, restoration or response
obligation must be specifically documented in the applicable service agreement.
How much does standalone maintenance cost?
Standalone maintenance pricing is not currently established on the approved Pricing page.
Astro must review the website and required support before confirming availability and
scope.
Stop Managing the Website Alone
Give Your Business a Clearer Path for Website Help.
Tell Astro what platform you use, who built the website and what kind of ongoing support you need.